PRIVACY POLICY

Welcome to the ANIMA Edit Shoes S.r.l. website, located at https://animaeditshoes.com/ (hereinafter referred to as the "Site").

Please read this Privacy Policy carefully, as it applies to every access to the Site, regardless of whether you purchase the products sold therein.

We also remind you that this Privacy Policy has been drawn up in compliance with European Regulation no. 2016/679 (the "Regulation"). The Regulation guarantees that the processing of personal data takes place in respect of fundamental rights and freedoms, as well as the dignity of the data subject, with particular reference to confidentiality and personal identity.

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1. PERSONAL DATA CONTROLLER

ANIMA Edit Shoes S.r.l., with registered office in Via Andrea Massena 18, 20145 Milan, Italy (hereinafter "ANIMA") is the data controller of the personal data of users who browse the Website, including browsing data, marketing and profiling data, as well as data related to sales made through the Website and related pre- and post-sales activities.

2. TYPE AND PURPOSES OF PROCESSING CARRIED OUT ON THE WEBSITE – LEGAL BASIS OF PROCESSING

PROCESSING

Different types of personal data are collected and processed through the Website, for different purposes and using different methods. More precisely:

  1. personal data relating to navigation, processed both to allow the correct functioning of the Website and for marketing purposes. In this regard, we invite you to read the Cookie Policy;
  2. personal data voluntarily provided by the user (email address, telephone number, personal data, password provided by filling in the registration form), or otherwise provided during the Website's interaction and/or through interaction with the customer care provided by ANIMA and processed to respond to user requests and offer the services, assistance, and information requested about ANIMA products and world. Please note that registration and access to the Website or to your customer account via a social profile involve the communication of certain data (First name, Last name, Email, and any other data relating to the user and present on the social network itself, which will in any case be listed to the user before they confirm their wish to proceed with authentication via social media). This communication will in any case only occur after the user explicitly confirms their wish to proceed before logging in. In some cases, social networks require certain feedback and information about the use of the login. For more information, please refer to the relevant privacy documentation on the social network;
  3. personal data provided by the user within the product purchase processes on the Website for the conclusion of transactions and for activities functional and instrumental to sales, as well as for any necessary pre and post-sales assistance;
  4. personal, demographic and contact data, processed by ANIMA – subject to explicit consent – for marketing purposes, i.e., to send the user (through traditional tools and through electronic tools such as newsletters, emails, SMS, MMS and smart messages) information and updates on products, sales, promotional campaigns, events and other initiatives promoted by ANIMA or its commercial partners;
  5. personal data relating to purchases and any expressed preferences, processed by ANIMA – subject to explicit consent – for the purpose of studying habits and consumption choices, in order to make products, initiatives and individual commercial proposals more responsive to the tastes and needs of its customers;
  6. personal data (email address) provided at the time of purchase of products, to offer you products similar to those you have purchased (so-called "soft spam"), without prejudice to the possibility of communicating the desire not to receive such communications using the contact details referred to in paragraph 1 of this Privacy Policy or by using the link present in every email communication you receive. In this case, ANIMA will cease the activity without delay.

With the exception of navigation data, governed by the Cookie Policy, the processing of personal data is based on:

  1. ANIMA's legitimate interest in providing the Website's services and responding to any customer requests, with reference to points (a) and (b) and to carry out soft spam activities with reference to point (f);
  2. the fulfillment of the sales contract and the obligation to fulfill pre and post-contractual obligations, for all activities referred to in point (c);
  3. any consent provided by the user for the purposes referred to in point (b) - with exclusive reference to social login - and points (d) and (e).

3. SOURCE OF PERSONAL DATA

Personal data collected by ANIMA are provided directly by the user (through registration on the Website or during the sales process), with the exception of browsing data referred to in the previous point 2 (a), data collected during registration and access via social media profile, as indicated in the previous point 2 (b) and sales data referred to in the previous point 2 (e).

4. STUDY OF USER HABITS AND CONSUMER CHOICES

As indicated in point 2 (e) above, and with the express consent of the user, ANIMA may process the user's personal data for the purpose of studying habits and consumption choices in order to make ANIMA products and initiatives more responsive to the tastes and needs of its customers.

With the aid of automated tools, ANIMA will process data relating to the value and frequency of purchases, as well as the type of products purchased. Data concerning consumption and preferences may be collected not only by tracking purchases made on the Site, but also through the user's interaction with ANIMA and any information that the user voluntarily provides such as their consumption preferences (brands and products), hobbies, habits, lifestyle, and favorite sports. This information may also be acquired through:

  1. some social platforms. In any case, this will only happen if the user has previously agreed to communicate some of their data through the social platform at the time of login for registration;
  2. the use of cookies on the ANIMA website, only if the user has expressly consented to the use of analytical and profiling cookies.

The sole objective of this study is to offer customers and users products, services, and initiatives that are more responsive to their tastes and needs. It should be noted in this regard that the study of user and customer behavior will take place in a non-invasive manner with respect to personal privacy. You may always request clarification about the logic applied to this processing and the modification of the results obtained by contacting ANIMA at the addresses indicated.

As indicated in point 2 (a) above, and with the express consent of the user, ANIMA may also process the user's personal data, using automated tools, to study cookies in order to verify navigation on the Site and propose products and services in line with browsing activity.

5. METHODS OF PROCESSING PERSONAL DATA BY ANIMA

The personal data collected through the ANIMA Website are processed primarily using IT and telecommunication methods and tools, adopting the necessary security measures in order to minimize the risks of destruction or loss, even accidental, of the data itself, of unauthorized access or of processing that is not permitted or not compliant with the collection purposes indicated in this Privacy Policy.

However, due to the nature of online transmission, these measures cannot absolutely limit or exclude any risk of unauthorized access or data dispersion. To this end, it is advisable to periodically check that your computer is equipped with software devices suitable for protecting the transmission of data over the network, both incoming and outgoing (such as updated antivirus systems) and that your Internet service provider has adopted appropriate measures for the security of data transmission over the network (such as, for example, firewalls and antispamming filters).

6. MANDATORY OR OPTIONAL NATURE OF DATA PROVISION

Except for browsing data (the provision and collection of which are regulated by the "Cookie Policy"), the provision to ANIMA of personal data collected through the Website, both to respond to user requests and queries, and for marketing purposes, for studying consumption habits and preferences and for communication to third parties, is free, optional and voluntary. Failure to provide such data does not limit the use of the Website, but may make it impossible for ANIMA to respond to requests for information and queries, or to send informative material, updates, newsletters and invitations to ANIMA events. The provision of personal data, in particular personal details, email address, postal address, telephone number and bank details (in case of credit card payments) is necessary for the conclusion of the contract for the purchase
of products through the Website. In case of non-provision, therefore, it may be impossible to complete the purchase through the Website.

Some of these data may also be essential for the provision of other services rendered on the Website and related to the sale (pre and post-sales services, such as, for example, the personalization service, etc.) or to comply with obligations deriving from legal or regulatory provisions (tax obligations and anti-money laundering legislation). Failure to provide the data may therefore constitute, depending on the case, a legitimate and justified reason for not executing the contract for the purchase of products on the Website and/or the provision of related services.

Where necessary, the mandatory or optional nature of the data communication will be indicated from time to time, by placing a special character (*) next to the information necessary for the provision of services and for the purchase of products on the Website. Failure to provide personal data indicated as optional will not entail any limitation or disadvantage for the user.

7. CATEGORIES OF RECIPIENTS OF PERSONAL DATA

ANIMA communicates the personal data of Site users solely within the limits permitted by law and in accordance with what is indicated below. In addition to what is indicated in point 2 b. (i.e. Social login) above, personal data may be accessed by:

  1. ANIMA employees and consultants, who will act as authorized data processors for the internal organization of business activities; and
  2. companies that perform specific technical and organizational services related to the Site for ANIMA, as data processors (IT services, customer care services, and marketing services).

Personal data may also be accessed by:

  1. third parties, solely to execute the product purchase contract on the Site (such as the credit institution for the execution of remote electronic payment services by credit/debit card, couriers);
  2. police forces or judicial authorities, in accordance with the law and upon formal request from such parties, or if there are reasonable grounds to believe that the disclosure of such data is reasonably necessary to investigate, prevent, or take action regarding suspected illegal activities or assist state control and supervisory authorities; defend against any claims or accusations by third parties, or protect the security of its website and the company; or exercise or protect the rights, property, or security of ANIMA, its customers, its employees, or any other party.

8. DATA RETENTION PERIOD

Personal data collected for sales purposes are stored for a period not exceeding 10 years from the purchase, in accordance with tax and civil law and without prejudice to particular needs of defense in court that may require storage for a longer period. Data provided by the user to request assistance, information and feedback are stored for the time necessary to provide the requested feedback and any subsequent activity of further iteration with the customer necessary to fully manage the request and/or problem.

Personal data provided for marketing, soft spam and profiling purposes are stored for the period necessary for the specific processing and up to a maximum of 7 years, also based on the particular sector of activity (luxury products) and in consideration of the customer's interest in receiving updates on products and events organized by ANIMA.

To find out the storage period and persistence of cookies, we invite you to consult the Cookie Policy.

9. RIGHTS GRANTED TO THE USER BY THE PRIVACY LAW

The user always has the right to obtain from ANIMA:

  1. confirmation as to whether or not personal data concerning them exist, even if not yet recorded, and their communication in an intelligible form;
  2. information on the origin of their personal data, the purpose and method of processing, the logic applied in the event of processing carried out with the aid of electronic tools, the identification details of the data controller and data processors, an indication of the subjects or categories of subjects to whom personal data may be communicated or who may become aware of it in their capacity, for example, as data processors or as subjects otherwise authorised to process the data;
  3. the updating, rectification or, when interested, the integration of personal data;
  4. the erasure, anonymisation or blocking of personal data processed in violation of the law, including those whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed, as well as the certification that the aforementioned operations have been brought to the attention of those to whom the data were communicated, except in the case where such fulfillment proves impossible or involves a manifestly disproportionate use of means compared to the protected right;
  5. the portability of their data;
  6. the restriction of the processing of data concerning them.

The user also has the right to object, in whole or in part, for legitimate reasons, to the processing of their personal data, even if pertinent to the purpose of collection, and to withdraw consent previously given. The right to object and the withdrawal of consent may also be exercised specifically, with regard to one or more methods of sending marketing communications.

The rights listed above may be exercised by contacting the Data Controller by writing to info@animaeditshoes.com

Finally, we remind you that the user always has the right to lodge a complaint with the competent Supervisory Authority (Italian Data Protection Authority).